Privacy Policy

1. Introduction

Welcome to Unspell ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio meeting recorder and transcription service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address) when you sign up
• Audio recordings of your meetings
• Meeting titles and metadata
• Transcripts and transcriptions of your recordings

2.2 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and transcribe your audio recordings
• Generate AI-powered synopses and action items
• Authenticate your account and manage your access
• Send you service-related communications
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your recordings and transcripts are stored securely using Convex, our database provider. We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

Audio processing is handled by Deepgram, a third-party transcription service. Your audio data is transmitted securely to Deepgram for transcription purposes only.

5. Third-Party Services

We use the following third-party services:

• Clerk: For authentication and user management
• Convex: For secure data storage
• Deepgram: For audio transcription services
• OpenAI: For AI-powered synopsis and action item generation

These services have their own privacy policies governing the collection and use of your information.

6. Your Rights and Choices

You have the right to:

• Access your personal data and recordings
• Delete your recordings and account
• Correct inaccurate information
• Export your data
• Opt out of certain data processing activities

To exercise these rights, please contact us at privacy@unspell.com.

7. Data Retention

We retain your recordings and transcripts for as long as your account is active or as needed to provide our services. You can delete your recordings at any time through the application interface. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@unspell.com
Website: https://unspell.com